The proprietor, Dimlin Dimgrog, is known to do some special pipe carvings on a whim. She prefers to work on previously uncarved pipes (drab white). You can request that other woods be used from her extensive collection. She can add gems -- however, because of time constraints, no gems will be carved into bowls. Please remember that pipes have a small space on which to work. Magic can not be added to the pipes. Good manners are highly recommended in this and any other store. Thank you!