The important notice reads:

***** HILTS HAFTS SHAFTS and CRAFTING SHOP *****

Please peruse our shop and pick out your favorite handle.  Once you have your handle 
place your weapon in your right hand with the handle in your left and give it to the 
craftsman.  GIVE CRAFTSMAN or GIVE {weapon} to CRAFTSMAN.

Your weapon and handle would be evaluated to see how the combination will look and he 
will inform you exactly how it will turn out when finished with his work.  If you are 
not satisfied with the outcome then do nothing.  He will move on to the next customer.  
If you do want to have him work on your weapon after he has evaluated it, just hand it 
to him again within the thirty seconds while you have his attention.  He will then build 
it for you.

He reserves the right to refuse any service which he feels will look bad.  There is no 
second guessing his evaluation.  If he will not work on your weapon he does offer a full 
refund on any handle that you have purchased.  The craftsman will either give you an 
instant refund when he evaluates your weapon or you may ask him for your refund.

To get an instant refund you only need to hold the handle in your right hand and GIVE 
CRAFTSMAN just like you would for his first evaluation.  He will only refund purchases of 
handles and nothing more sold from his shop.  Any weapons we offer for sale will not 
be refundable.

Due to our unique refund policy with the handles the shop is not able to offer discounts 
to anyone.  We are very sorry about this but some unscrupulous individual with great 
trading skills purchased hundreds of our hilts at a discount.  We were glad to offer 
those discounts to them until after the shop was closed for the night.  Later that night 
when reviewing our sales for the day we discovered the shop had lost money.  The only 
thing we could figure was this same person had given our handles to another who then 
asked for a full refund which we gladly granted.  It took us years to recover the loss 
and we are just now reestablishing our shop for your availability.  We would hate to 
see the same thing happen again so that we might have to close our doors forever.  Thank 
you for your understanding.